Contact Us
Online Crypto Casinos is run by a small editorial team that researches and ranks crypto casinos for US players, and we'd rather hear from readers directly than guess what's missing from the site. Whether you've spotted an outdated detail on a review, want to know more about how we scored a particular operator, or have feedback on the site itself, this page explains the best way to reach us and what to expect back.
What we can help with
Our focus is the editorial content on bronxbombersplay.com — the reviews, rankings and guides that compare crypto casinos on things like supported coins, bonus terms, licensing and payout speed. If your message falls into one of these areas, we're the right people to contact:
- Corrections — a bonus term, coin list, or licensing detail that's changed since we last checked
- Questions about our editorial team and how the site operates
- Feedback on a review, ranking, or a casino you think we should look at
- General questions about how crypto casino bonuses, wagering requirements, or no-KYC play work
- Reports of broken links, factual errors, or anything on the site that reads wrong
What we can't help with
We're an independent review site, not a casino operator, payment processor, or regulator, so there are some things genuinely outside our reach:
- Account issues — password resets, verification delays, frozen funds, or bonus disputes need to go to the casino's own support team, not us. Every operator we list has its own support channel, usually live chat or email, listed on their site.
- Withdrawal or deposit problems — if a payout is delayed or a transaction hasn't confirmed on-chain, that's a matter for the casino and, in some cases, your wallet or exchange provider.
- Legal or tax advice — we can point you to general information, but questions about your specific state's gambling laws or your tax obligations on winnings should go to a licensed attorney or tax professional.
- Problem gambling support — if you or someone you know is struggling with gambling, please contact the National Problem Gambling Helpline at 1-800-GAMBLER, or visit our Responsible Gambling page for tools and resources.
Before you reach out, a few things worth checking
A lot of the questions we get are already answered elsewhere on the site, so you may find a faster answer without waiting on a reply:
- If your question is about a specific site's terms, cashback structure, or coin support, check that operator's individual review first — material conditions are listed alongside the offer.
- If it's about how we rank and score casinos, our methodology is outlined in the main comparison pages, including how licensing, payout speed and game variety factor in.
- If it's about site policies, our Terms and Conditions page covers how the site itself operates, including our affiliate relationships.
How we handle commercial relationships
Online Crypto Casinos may earn a commission when a reader signs up with a casino through a link on this site. That relationship is disclosed openly and never decides where an operator lands in our rankings — a site with a bigger commission doesn't get a better score, and questions about this policy are welcome through the contact channel above.
A note on age and eligibility
Online Crypto Casinos is intended for adults only. Every casino we review sets its own minimum age, typically 18 or 21, and readers are responsible for confirming they meet that requirement and that online gambling is permitted under their own state's laws before signing up anywhere. Offshore crypto casinos operate under licences from jurisdictions like Curaçao or Anjouan rather than any US regulator, and they sit in a legal grey area for US players — we don't take a position on your specific circumstances, so if you're unsure, a licensed professional is a better source than a review site.
Getting a response
We read every message that comes in, but as a small team we can't guarantee a same-day reply, and we're not able to mediate disputes between a reader and a casino. If your issue is time-sensitive — a stuck withdrawal, for example — contacting the casino's own support directly will almost always get you a faster resolution than going through us.